Communication with the customer
تکنیکهای ارتباط با مشتری
- Meet and greet each customer by making eye contact and engaging them in conversation.
- Respond to only one customer while shopping and tell others who are waiting or checking out that someone will help them quickly, but be careful.
- Check the box of items before and after showing them to the customer.
- Lock the display cases immediately after returning the goods to the display case.
- When displaying products, show only one product and avoid taking out all the products. be focused
- When showing valuable goods with identification, avoid taking out the identification of the goods.
- Use a private showroom to display high-value items.
- Never leave customers alone with goods.
- Never leave the showroom unattended.
- Always carry the keys to the storefront with you using a keychain.
